Frequently Asked Questions

Our general office hours are 9am to 3pm, Monday to Friday. 

As a cloud-based practice we do not have in-person meetings at our offices. However, if you are local to West Kirby or the surrounding area, we will be happy to visit your premises or meet locally. 

At Sandstone Bookkeeping we don’t believe in a one-size fits all approach, each business is different and has different needs, so our packages are all bespoke. To find out about the costs of a package for your needs book a no obligation discovery call.

Victoria Healy, the owner of Sandstone Bookkeeping Ltd is a qualified accountant with the Association of Accounting Technicians (AAT).

The practice is regulated and supervised by AAT in line with UK anti-money laundering legislation. Before any work can be undertaken, two forms of ID must be provided for our identity verification and validation checks.

At Sandstone Bookkeeping we believe in the power of partnership and want to work with our clients to feel like an extension of the team, a virtual finance department so to speak.  

We believe that by having regular meetings, we suggest at least a monthly video call, will be beneficial to both parties.

Sandstone Bookkeeping is a cloud accounting practice and Victoria Healy is a certified Xero Advisor and certified QuickBooks ProAdvisor.

Yes. We can set you up with a cloud based package suitable for your business size and needs. 

Yes, we certainly can through our catch-up service. 

We will get you to scan all documents over to us using our secure portal and we will then organise and process into the correct months and analysed to the correct expense type.

When you sign up as a client, we will invite you to join a secure portal, Client Engager. All documents can be uploaded and share via this portal. 

No, Sandstone Bookkeeping Ltd does not provide payroll services, however, if you are a client of ours, we can help you find a suitable payroll bureau through our network. 

Simply put, we don’t enjoy that part of accounting. We much prefer helping businesses understand their finances and help them with their day-to-day operations rather than doing tax returns. 

If you are one of our bookkeeping clients and need further assistance with Tax or VAT services, we can help you find a tax advisor through our network. 

All our fees are issued in advance with invoices sent on the 1st of the month. Our payment terms are 7 days.

Sandstone Bookkeeping Ltd only accept payment via direct debit or BACS.

Yes, Sandstone Bookkeeping has PII through Trafalgar Risk Management.